Do you take over systems built by another team?
Yes. After a code and infrastructure review we create a handover plan and take on responsibility step by step.
Services
Maintenance, Support and Continuous Improvement
We keep live systems sustainable with performance monitoring, issue triage and planned development cycles.
Go-live is a beginning, not an end. With SLA-based support, proactive monitoring and planned release cycles we keep your systems reliable and turn user feedback into regular improvements.
What we deliver
- SLA-based support and incident management
- Performance and availability monitoring
- Issue triage and fix cycles
- Dependency and security updates
- Planned releases and feature development
- Monthly reporting and improvement proposals
Technologies
- Grafana
- Sentry
- Uptime monitoring
- GitHub
- Jira
Related services
How we work
Step 01
Handover
System inventory, access and monitoring setup.
Step 02
Stabilisation
Critical bugs, performance and security gaps.
Step 03
Cycle
Sprint-based improvements and release plan.
Step 04
Reporting
Metrics, SLA tracking and roadmap updates.
Frequently asked questions
What are the support hours?
Standard support during business hours; 24/7 monitoring and on-call options for critical systems.
How long is the contract?
We work with monthly or annual maintenance contracts; scope is shaped by your needs.
Contact
Let’s talk about your project
Tell us briefly what you need; we will get back to you shortly with scope, timeline and our proposed approach.
Contact us